Operate
Support
How to get help, request beta features or changes, and report a security vulnerability.
prom.codes is in private beta and we're hands-on — reach us directly.
Get help
Setup trouble or something not working? Start with Troubleshooting. Still stuck? Email info@e-networkers.de.
Request access or changes
Email info@e-networkers.de for:
- Beta access and hosted-index provisioning
- A higher monthly quota
- Enabling
eu-strict/oss-onlyregion mode - Feature requests — workspace-scoped keys, HTTP transport, self-hosting, and more
Report a security vulnerability
Email security@prom.codes. We acknowledge within one business day (CET) and aim to remediate high-severity issues within three. There's no paid bounty yet, but we credit reporters with their consent. More in the Security model.